Due to our commitment to process online orders quickly, cancellation requests must be submitted within 24 hours from the time you place your order.
Please send your cancellation request to [email protected]. We will notify you if your order is eligible to be cancelled. Please note that sending in a cancellation request does not confirm that your order is cancelled. Cancelled orders will be confirmed in writing via email.
The 24hrs cancellation policy will not be applicable for the orders that have a request to deliver before a certain date, due to the fact that the order has already entered for process and extensive labour work involved to meet the request.